Airau (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, interact with our marketing content, use our CRM and automation services (AirauApp), or engage with us as a client.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that identifies you, such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing and invoicing details
  • Account login information
  • Communication preferences
  • SMS opt-in and consent records

1.2 Business Information

Information about your business, clients, or internal operations shared for service delivery, including (but not limited to):

  • Marketing data
  • Customer lists
  • Automation workflows
  • Website and CRM content

1.3 Usage Data

When you interact with our website or software, we automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on site
  • Referring URLs
  • Actions taken inside AirauApp

1.4 Cookies & Tracking Technologies

We use cookies, pixels, tags, and analytics tools to:

  • Improve website functionality
  • Personalize content
  • Track ad performance
  • Analyze user behavior

You may disable cookies in your browser, but certain features may not work properly.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Build websites, funnels, and marketing assets
  • Deliver CRM and automation services (AirauApp)
  • Process payments and manage accounts
  • Communicate with you about projects
  • Send notifications, service messages, and promotional SMS (with consent)
  • Ensure compliance with A2P, CASL, TCPA, and other regulations
  • Prevent fraud, abuse, or security risks
  • Improve customer experience

We do not sell your personal information.

3. SMS Communication & Consent

If you opt in to receive SMS messages, you agree to receive:

  • Appointment reminders
  • Support notifications
  • Account updates
  • Service-related alerts
  • Promotional and marketing messages

Message and data rates may apply.
You may opt out at any time by replying STOP.

We retain opt-in and opt-out logs to ensure compliance.

4. How We Share Information

We may share information with:

4.1 Service Providers

Including:

  • Hosting providers
  • Email & SMS providers
  • Payment processors
  • Analytics platforms
  • Marketing tools

All partners are required to protect your data and use it only for the services we employ them for.

4.2 Legal Requirements

We may disclose information if required by:

  • Law enforcement
  • Regulatory bodies
  • Compliance with legal obligations

4.3 Business Transfers

If Airau is sold, merged, or restructured, your information may be transferred as part of that transaction.

5. Data Storage & Security

We take privacy and security seriously.
Measures include:

  • Encryption
  • Secure servers
  • Access controls
  • Password management
  • Regular audits
  • Data backup procedures

However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain information only as long as necessary for:

  • Legal compliance
  • Active projects
  • Account management
  • Business operations

You may request deletion of your information at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion
  • Withdraw consent
  • Request a copy of your data
  • Opt out of marketing messages

To exercise your rights, contact:
📧 support@airau.ca

8. Children’s Privacy

Our services are not intended for individuals under 16.
We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with a “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle data, contact us:

Airau
📧 Email: support@airau.ca
🌐 Website: https://www.airau.ca

Our website address is: http://airau.ca.